TEMPORARILY DISABLED DUE TO COVID-19

Welcome to our Pet Portal!

Do you have trouble remembering to give your dog’s monthly flea control medicine? Do you know when your cat is due for her next rabies vaccine? Pet Portals can help!

Pet Portals are private websites that allow you to access your pet’s health information online. At Carnegy Animal Hospital, we offer free Pet Portal accounts to all clients

Pet Portal accounts are housed on a secure server. This means your personal information cannot be accessed by other users.

 

Once you have gained access to your Pet Portal account, we can manage your pet’s healthcare online together. With Pet Portal, you can:

  • Request appointments, for up to three months in advance as the system, will show available times for available veterinarians on the day you choose. (Note you may have to call for a same-day appointment or for Dr. Carnegy)
  • Set your personal preferences for how we communicate with you
  • Request refills of prescriptions
  • View your pet’s records, including alerts and reminders, medication and diet history and special care instructions
  • Manage multiple pets under one account
  • Post photos of your pet
  • Update your personal contact information

Other Benefits of our new system!

  • We will be better able to remind you of upcoming appointments by email, text and phone (just like your dentist!)
  • Pet reminders will be sent electronically and should be timelier as we move forward. (We expect some errors at first so please be patient with us and do let us know!)
  • We will be learning how to communicate with you better using texting directly from our software!
  • For those opting out of the Pet Portal, we will still communicate through printed communication.

We are very excited to enhance our ability to improve our services to you and your pet(s)!